31 Jan G3 Launches Self-appraisal App – Go Appraise
G3 Launches Self-appraisal App aimed towards Enhanced Customer Convenience and Transparent Termination Process
G3 Remarketing launches an innovative self-appraisal app that enables motor finance customers to create and submit their own in-depth evaluation reports. The launch of the solution is part of G3’s strategy to develop value-added technologies for their motor lender clients.
“Go Appraise” is a state of the art app that ensures a valued experience for its user, utilising modern technologies. Users can easily submit a step-by-step walk-around video alongside HD images to establish the current state of the exterior and interior of any vehicle from any location, using their own smart phone and tablet devices. It also includes a checklist to log important value factors such as spare keys, handbooks and service documents, giving importance to each aspect. Once submitted the app then instantly creates and sends an appraisal report direct to the lender, offering the basis of discussions with the finance house and significantly supporting any vehicle handback including PCP or voluntary termination. Go Appraise can be downloaded for both iPhone and iPad and is updated for the latest version of Google Android.
The App Enables users to Create and Submit their Own In-depth Evaluation Reports Using its Advanced Features, Maximizing Customer Value. Award-winning automotive finance provider Billing Finance Ltd enjoys the privilege of being an early adopter of the solution. G3 have been selected as one of the near–prime lenders principle choices for effective and efficient vehicle recovery and remarketing.
The application is a well thought-out framework that acknowledges the importance of consumers’ participation and fairness of the entire process. “This technology will give Billing visibility on the current state of the vehicles and ensure that there is transparency for any customer obligations regarding the vehicle condition at the point of contract termination. It allows for a conversation with the customer on the condition of the vehicle which aligns with the ‘treating customers fairly’ principle,” says representative of Billing Finance, Shannon Faulkner. Commenting on the new product,
G3 Sales & Marketing Director Roger Evans said: “Our business has made significant steps forward with the value-added technologies we can now offer our vendors. We’re delighted that Billing Finance has built our product into their process and will look forward to working with them through 2019 and beyond.” Northampton based Billing Finance is a family owned, independent provider of hire purchase vehicle finance.
To find out more on the Go Appraise app click here.