Frequently Asked Questions

G3 Remarketing is one of the most innovative and dynamic electronic vehicle remarketing companies in the UK established to dispose of vehicles directly from fleet companies, finance houses and dealerships. With a combined 100+ years experience within the automotive industry and a growing database of 15,000 buyers we source the best vehicles from the best suppliers. G3 Remarketing sells thousands of vehicles annually, from A1s to Zafiras and if you can’t find what you are looking for, call our sales team who will source the relevant vehicle. We are that confident of our levels of service that G3 will offer a full refund should any vehicle not be in the condition as described.

Trade accounts are free. Simply visit our registration page (click here), fill in your details and hit ‘apply’. One of team will then call or email you to confirm your account registration. The team member will then talk you through the last steps to set up your account and will give you your online account details.

Before you make a purchase online or in the hall we require proof of your business to confirm your ID.  This should be:

• A copy of your trade insurance (if you have a forecourt, you should have this already)
• Proof of company address (a recent bill or invoice from the last 3 months)
• A recent invoice from an auction competitor

This depends on the vehicle type and you will usually find the VAT status against the vehicle listing online. Commercial vehicles will usually be subject to VAT. Cars are not subject to VAT and the successful auction price will be the price you pay (but is subject to a Buyers Premium). If you are unsure, please ensure you contact our sales team prior to placing a bid.

Yes, G3 Remarketing can deliver your new purchase anywhere in the UK for a nominal charge, usually within 48-hours depending on quantity and location. We use multi-car and single car transporters as well as plate drivers.  Please speak to a member of our sales team to discuss costs.

We work closely with multiple stock funders that can help you fund your vehicles.  For more information on adding any stock unding plans to your G3 account speak to our Business Development Manager Adrian Maclauchlan or the accounts team.

We also now accept payments through RateSetter dealer finance stocking plans, with a quick authorisation process in place to ensure vehicles can be booked onto your account efficiently.  If you would like further information please speak to our Divisional Director Scott Cooper or the accounts team.

All the vehicles with full vehicle descriptions, images and audio files are available to view online as soon as they have been prepared for sale. Once prepared for sale, relevant vehicles can be viewed at the G3 auction centre on the sale day.

All vehicles are SOLD AS SEEN with any faults and imperfections. However, G3 Remarketing will highlight all areas of visible damage and subject to prior knowledge, will notify potential buyers of any mechanical defects. All buyers must refer to our Standard Terms & Conditions prior to entering the auction.

The G3 Assured trustmark is available on vehicles that meet our criteria, giving them a 30-point mechanical report to help de-risk the buying process.

Manufactures warranties will still be applicable subject to vehicle age and maintenance records. All buyers must contact the manufacturer to satisfy themselves that a warranty exists and is not void, as G3 holds no responsibility for these warranties.

G3 Remarketing acts upon instruction from a broad range of finance houses, rental/lease companies, fleet providers and main dealer operators. We do not own the vehicle but act as agents to manage the disposal on clients behalf.  We are proud to work with some of the largest fleets and award-winning finance houses from across the UK.

For new accounts, G3 Remarketing may take a deposit prior to accepting a bid on any vehicle. Deposits are fully refundable if you are unsuccessful in the auction i.e. you are out bid. However, should you make an offer which is successful, the deposit amount will be deducted from your final balance. No refunds will be offered if you decide to withdraw from a successful bid. As soon as a successful bid is accepted, a legally binding contract is entered and failure to complete the transaction could result in action to recover unpaid funds by the owner.  Note there is an admin charge for applying a deposit to an account, and if the deposit is used/refunded and you wish to bid again in the future, a new deposit will be required (including admin fee).

Depending on the vehicle, the vendor and the location, costs for purchasing a vehicle through G3 could include; buyers premium fee, ‘G3 Assured’ fee, vendor surcharges, admin fees, card payment fees or online fees.  Buyers fees are based on the hammer price of the vehicle purchased. G3 offer some of the most competitive buyers fees in the UK – we want you to make more profit so you come back time and again.  Please ensure you fully understand all fees before bidding as a successful bid is an acceptance of the fees required.

Otherwise known as Log Books. Most of our vehicles are sold with V5’s, however, some come to auction without one. The location/presence of a V5 will be clearly stated on the vehicle’s description online, in our sales catalogue and on the window sticker for your perusal. Some vehicles may also come with the V5 ‘to follow’ (which means we are awaiting the V5 from the vendor) this will also be clearly stated on the vehicle’s information. (Please note, time periods vary on when a V5 will be sent through from the vendor).

For some vendors, upon receipt of a vehicle with no V5, a V5 is applied for via the DVLA ‘Fast Track’ system. However, these can take up to six weeks to arrive from application. Please note, G3 cannot guarantee that the V5 offered with each vehicle is the most up-to-date. As the potential buyer, please ensure you are completely satisfied before your bid.

Payments can be made at the payment windows in the hall or you can speak to the accounts team for assistance over the phone. Please note: we accept bank transfers and approved stocking plan partners.  Unfortunately, we can not accept credit cards, American Express, or cash.